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30days30ways
2015

Description:
30days30ways is a national campaign of preparedness activities for citizens via social media. It takes place every year. It is an evidence-based, structured social media emergency risk communication, education and engagement initiative. The aim is to increase household and community preparedness and resilience in a world increasingly impacted by climate change and a wide range of risks. Over 30 days, all-hazard themed messages and resources are shared by a wide range of partners over social media, e.g. twitter, facebook, instagram and youtube, using memes and narrative to - connect and facilitate the understanding of risks - empower personal preparedness through easy steps - inform recovery and resilience
Purposes of the solution:
Enhance risk awareness
Enhance preparedness
Improve communication and information sharing
The solution could help to address the following needs of first responders and authorities:
Improve autonomy, coping abilities, and proactiveness of citizens
Description:

30 Days, 30 Ways UK is a preparedness and community resilience campaign which started in Northamptonshire. Originally, the ‘preparedness games’ concept was developed by the Clark Regional Emergency Services in Vancouver, Washington. The campaign starts in September every year in line with National Preparedness Month. The aim is to turn the idea of preparedness into a game and asks people to plan for a range of emergencies including fires in the home, power cuts and flooding. Over 30 days every September, all-hazard themed messages and resources are shared by a wide range of partners over social media, e.g. twitter, facebook, instagram and youtube. Topics are based on the National Risk Register and local community risk registers (available via the Local Resilience Forums). Content is integrated and expands from existing public awareness campaigns e.g. safety and security ‘run – hide – tell’, EA ‘floodaware’, NHS ‘choose well’ and ‘hand washing’ as well as mental health and well-being resources. Additional themes such as ‘what emergency?’, ‘home preparedness’ and ‘pet preparedness’ etc. are created and shared in collaboration with a variety of stakeholders and partners. The approach is positive psychology based. It is lighthearted, using humour to engage, inform, inspire and empower. A bingo card with disaster icons to cross off is proposed as game to to keep track of personal preparedness progress giving a sense of win and achievement as each theme is crossed of. It also acts as a ‘bridge’, connecting online content to individuals and their communities on the ground in ‘the real world’. Campaign monitoring and evaluation is via open source social media analytics and surveys. Reports are published annually.

Coping actions:
Information sharing to citizens
Added benefits:
Empower citizens and foster a positive feeling about their ability to face emergencies and thus assist in enhancing preparedness of the community at large.
Degree of transferability:
The method is already in use in the US and similar initiatives have also been planned in Croatia and Australia. The description of the method is publicly available and supported by a set of materials published under the creative commons license [CC BY-NC-SA 4.0](https://creativecommons.org/licenses/by-nc-sa/4.0/). This means others are free to share and adapt, for non-commercial purposes. All material is readily available and the authors analysed the possible international ‘approach and vision', see google slides at the address: bit.ly/2019international30days30waysUK
Degree of modifiability:
The method can be personalized by adapting it for specific hazards as it is done in the UK by the Local Resilience Forums.
Important factors for implementation:
Digital literacy
Age of population

Digital Literacy

High digital literacy is important as this solution is applied only online. Organisations implementing this solution should be in condition to design messages that align with the public needs.

Age of the Population

While this solution intends to reach the society at different ages and raise awareness about possible hazards, it is most likely to reach younger generations as they are usually better versed with technology.

Important factors for use:
Cultural conditions
Perception of responsibility
Marketing

Cultural conditions

It is central to evaluate both process and outcomes of the monthly campaign to make sure actions are well targeted and appropriate for the different target groups.

Perception of responsibility

Preparedness should be proactive. The perception of responsibility for preparedness and resilience are best built little by little as part of everyday life. For instance, a best practice is represented by the LIVE preparedness games every day in September addressing diverse topics, sharing advice and resources.

Marketing

Campaigns should be designed with significant creativity to catch citizens' attention and engagement.

Evaluation from cases:

The program runs since 2015 and there was an increased interest and citizen participation. In particular, there was a growth of participant over the years with a 2019 twitter reach of 12.5 million. In the same year the number of participant organizations reached over 650 partners contributing on an entirely voluntary basis. The trend of quantitative (open source analytics through google, twitter, facebook and TAGs) and qualitative feedback is very positive. Quotes from the qualitative feedback are: “It has prepared me and others for general and specific emergencies” and “great recommendations each day on a wide variety of situations”. These feedback are collected and analysed yearly in reports available under the Publication Section at the address: https://www.30days30waysuk.org.uk/about-us/ Public feedback are collected through a form available online at the address: https://docs.google.com/forms/d/1V_s0iiitR3dYInXz5uNdskW7gpFf8LVr7QeGj8akK_o/viewform?edit_requested=true

As for the effect on citizen preparedness (real objective of the Solution) trends are identified and analyzed in the yearly reports described above, while a longitudinal survey is in progress through a short anonymous questionnaire available at the address: https://northnorthants.citizenspace.com/emergency-planning/how-prepared-are-you/

Additionally links to reports and specific material for kids and schools and individuals: https://www.30days30waysuk.org.uk/individuals/ - https://www.30days30waysuk.org.uk/kids/ - https://www.30days30waysuk.org.uk/schools/

Challenges:

The Solution is a container for guidance and awareness raising material proposed daily during the month of September. The effectiveness of the message depends on the quality and the content of this material that is prepared in collaboration by all the organizations involved. Therefore uptake and impact can vary. A challenge that was noticed is that the reports show reduced participation over the years, the reports do not show evidence to why that is.

Implementation type:
Awareness campaigns and training
Phase of emergency:
Before the crisis
Solution Provider:
Public authorities and policy makers
Target user:
Citizens
Record Management:
Created: Sep 15, 2021
Maturity level:
Implemented
Location:
UK