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Le Bon Samaritain (French Citizen Responder for cardiac arrest)
2017

Description:
Le Bon Samaritain (French Citizen Responders for cardiac arrest) is a solution developed and successfully used in France to facilitate help and bridge the time until the arrival of the emergency services through registered volunteers in case of a cardiac arrest. An important difference to similar apps is that both trained and untrained citizens can become first responders, with the difference that they are given different tasks. The registration and alerting work via the App “stayingalive” which provides a map with defibrillators that can be updated by everybody. Persons with knowledge and training in first aid can upload their certificates (first aid courses or professional certificates). When the emergency call centre receives a call about a cardiac arrest, they not only send out the emergency services but also alert the citizen responder in the immediate vicinity of the emergency. The citizen responders are alerted by the app and can agree or refuse the call. If several people agree, one of them has the task of starting resuscitation. The other person is instructed to use the map to find a defibrillator and bring it to the scene. Persons without a first aid certificate are always given the task of fetching the defibrillator. In addition, Bon Samaritain offers two-hour first aid courses and two-day first aid courses for companies.
Purposes of the solution:
Efficient response
Enhance preparedness
Improve health and mental outlook
The solution could help to address the following needs of first responders and authorities:
Communicate with or alert citizens
Improve autonomy, coping abilities, and proactiveness of citizens
Organise and coordinate volunteers
Implementation type:
App
Phase of emergency:
During the crisis
Solution Provider:
Emergency organisations and services
Organised volunteers
Target user:
Citizen groups at risk
Citizens
Record Management:
Created: Jun 8, 2023
Maturity level:
Implemented
Location:
France