Description:
This Chatbot was created by the Centers for Disease Control and Prevention (CDC) during the COVID-19 pandemic 2020 for use in the USA. The tool is a pandemic-related chatbot accessible via a website. Its purpose is to help US communities make decisions concerning tests and isolation. The chatbot asks questions about the last test, the kind of the test, symptoms, the housing situation, and contact with other people. From the answers, it concludes whether one is likely to have covid or not. Depending on the result, the tool recommends appropriate behaviour and provides links with more information on how to proceed. The chatbot is developed as a decision support for healthcare providers, facility administrators, people in the general community, and non-healthcare facilities. The tool provides information on where the health facilities themselves can obtain information. It is also emphasised that the mandated regular tests (from schools, universities, and so on) should always be carried out, regardless of the outcome of the chatbot.