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Civil Guard
1974

Description:
The Civil Guard is a volunteer organisation in Israel consisting of citizens that assist in daily police work. It is a subdivision of the Israeli police force, in the division of "Police and Community". The Civil Guard is managed, trained and supported by the police which provide weapons, equipment, and police officers who command local Civil Guard bases. Although the Civil Guard is operated by the police, its manpower consists mainly of civilian volunteers. The Civil Guard contribute with different tasks, and has an important role in larger events. One example is the management of traffic jams following massive evacuation during disasters.
Purposes of the solution:
Facilitate resource allocation
Capitalise social networks and relationships
Efficient response
The solution could help to address the following needs of first responders and authorities:
Improve autonomy, coping abilities, and proactiveness of citizens
Communicate with or alert citizens
Description:

A Volunteer organisation of Israeli citizens which assists in daily police work. It is a subdivision of the Israel Police. As of today, the Civil Guard is a division in the "Police and Community" branch of the Israel Police. The Civil Guard is managed and supported by the police which provide weapons, equipment, training and police officers who command local Civil Guard bases (each community has one or more Civil Guard bases). Although the Civil Guard is operated by the police, its manpower consists mainly of civilian volunteers. Members are trained to provide the initial response to a security situation until the police arrive. Most Civil Guard volunteers are armed with M1 Carbines and personal handguns (if the member has a civilian gun license). The Civil Guard is composed mainly of "classic" volunteers who do patrols (in car or on foot) once in a while. They go through basic training and have [sometimes limited] police powers while on duty. They may apprehend a suspected person or even make an arrest if necessary. Equipment generally consists of a fluorescent yellow police vest, flashlight, radio, firearm, handcuffs and whatever else may be required particular to the assignment. Equipment is returned at the end of the shift. Most volunteers manage about one shift a week (2 to 4+ hours), while the minimum requirement is 12 hours a month.

Coping actions:
Collaboration between different emergency organizations
Directing traffic
Monitoring and surveilling citizens at risk
Organising alarming of other citizens and acting as guard
Search and rescue
Transport of people, material, equipment
Added benefits:
Since the Civil Guard is a volunteer organisation, it increases community resilience. It strengthens the connections between community members. It also increases the connection between the security and rescue forces and community members. Additionally, it increases the sense of involvement among the community members.
Degree of transferability:
The concept of a community-based security force, such as the Israeli Civil Guard, has a high degree of transferability. Such a force can be adapted to fit different social, political, and environmental contexts, given the general nature of the challenges they confront - including emergency management, resource distribution, and counterterrorism. The success of such a model, however, relies heavily on community involvement, trust building, and context-specific training, meaning implementation will differ from region to region. For example, a strong volunteer base, combined with the proper resources and training, are fundamental for effective community-oriented crisis management. This implies that the transfer of this solution necessitates an investment in people and infrastructure, which could present challenges for authorities with limited resources. Moreover, the sociopolitical environment greatly influences the implementation and effectiveness of a civil guard model. The need for balancing community trust with potential security concerns is complex and context-specific. As such, while the core principles of a civil guard force could be adapted in various settings, the specific methods and approaches must be tailored to local circumstances.
Degree of modifiability:
The degree of modifiability of the Israeli Civil Guard model is considered to be high, due to its intrinsic nature of being adaptable to varying local conditions. It's a community-based model that has to be flexible and responsive to the unique needs of the communities it serves, hence modifications to the original concept are not only possible, but often necessary. Through analysis and interviews, it has been observed that this model has undergone several modifications and adaptations based on the specific needs of different local organizations and the particularities of the socio-political environment. For instance, the approaches towards community interaction, emergency management, and crime prevention may differ significantly based on local context, implying a high level of modifiability inherent to the model.
Important factors for implementation:
Access to training
Collaboration
Communality
Cultural conditions
Socioeconomic status

Communality - Community Engagement

The Israeli Civil Guard model heavily relies on community involvement. The effectiveness of this model largely depends on how well the force is embedded within the community it serves. Engaging community members not only in the establishment but also in the operations of such a force is crucial. The model is more effective when there is mutual trust and cooperation between the community and the civil guard force.

Context-Specific Training

The training needs to be tailored to the specific challenges and needs of the local context. For example, the nature of emergencies the force may have to respond to can differ vastly from one region to another, and so can the security challenges. Therefore, the training should equip the civil guard members with the necessary skills and knowledge that cater to their specific operational environment.

Socio-economic conditions and material conditions - Resource Allocation

The Civil Guard model is resource-intensive. It requires proper funding and resources to ensure the members have access to necessary equipment, training, and infrastructure. These resources are critical in enabling the force to effectively carry out their responsibilities.

Collaboration with Other Authorities

Collaboration and coordination with other security forces and emergency services are vital for the model to function effectively. This includes a well-established communication and coordination system for handling emergencies or security threats.

Socio-political Considerations

It is important to consider the socio-political context in which the civil guard will operate. Potential friction with certain communities, cultural differences, and existing security situations are factors that may influence the implementation and operation of the civil guard. Understanding and navigating these factors are key to successfully implementing this model.

Important factors for use:
Access to training
Collaboration
Communality
Coping skills
Demographic characteristics
Gender
Level of trust

Collaboration

Collaboration is a cornerstone for the effectiveness of the Civil Guard in Israel. Given the unique nature of this organisation — a blend of civilian volunteers and police personnel — seamless collaboration is paramount. This ensures that the volunteers act in alignment with the police force's mandates and with each other, ensuring consistency in their duties, whether it's daily police work or managing traffic during disaster evacuations. Regular joint exercises, communication drills, and collaborative planning between the police and the volunteers can strengthen this synergy, ensuring both groups are on the same page.

Demographic Characteristics

Understanding and respecting the demographic characteristics of both the volunteers in the Civil Guard and the community they serve is vital. Israel's diverse society means the Civil Guard will interact with people from various cultural, ethnic, and religious backgrounds. Recognising these diversities and ensuring that the Civil Guard is representative of the community can help in building trust and mutual respect. It also ensures that the Guard can effectively communicate and cater to the unique needs of different demographic groups. Training sessions on cultural sensitivity and inclusivity can help volunteers appreciate and respond to the rich tapestry of the Israeli society.

Gender

Gender plays a pivotal role in the dynamics and effectiveness of the Civil Guard. Ensuring that there is a balanced gender representation within the Civil Guard can lead to a broader range of perspectives and approaches to problem-solving. Furthermore, in a society as diverse as Israel's, having both male and female volunteers can ensure more sensitive handling of gender-specific issues or scenarios that might arise, whether it's during routine duties or crisis situations. Gender equality and sensitivity training, as well as policies promoting the active inclusion of women in leadership roles within the Civil Guard, can further enhance the organisation's effectiveness and the community's trust in it.

Level of Trust

For the Civil Guard to be effective, trust is an essential element. Residents need to trust this subdivision of the Israeli police force as they are often the first point of contact in daily police activities and during crises. The volunteers, though civilians, wear a mantle of authority and their actions reflect on the entire police force. When the community holds a high level of trust towards these volunteers, cooperation is heightened, ensuring smoother operations. Regular, transparent communication and community outreach by the Civil Guard can strengthen this trust over time.

Coping Skills

The coping skills of the Civil Guard volunteers play a pivotal role in their interactions with the community and their performance during crises. Given their responsibilities, like managing traffic post-evacuations, their ability to remain calm, make swift decisions, and effectively cope with stressful situations ensures the community's safety and orderliness. Continuous training and mental health support for these volunteers can further enhance these skills, making the Civil Guard even more effective during high-pressure scenarios.

Communality

Given that the Civil Guard is deeply rooted in the community - being composed of civilian volunteers - a sense of communality can greatly amplify its effectiveness. When these volunteers are seen not just as enforcers but as neighbours and fellow citizens, the community is more likely to cooperate and support their efforts. Celebrating the shared purpose and mission of the Civil Guard and the community they serve can foster this sense of unity, encouraging a more harmonious relationship and mutual support during challenging times.

Access to Training

The effectiveness of the Civil Guard is significantly influenced by the training they receive. Being a mix of police personnel and civilian volunteers, it's essential that everyone has a clear understanding of their roles, responsibilities, and the best practices to follow. Comprehensive, accessible, and up-to-date training ensures that the Civil Guard is equipped to deal with daily activities and larger events like disaster evacuations. Ensuring regular training sessions, refresher courses, and updates on changing protocols can boost the confidence and capability of the volunteers, leading to more effective outcomes in their duties.

Evaluation from cases:

Traffic Jams During Disasters

Disaster scenarios frequently present a challenge of massive traffic congestion as populations attempt to evacuate affected areas. This was the predicament faced by numerous municipalities in Israel, a country already accustomed to regular traffic issues that intensify under emergency circumstances. The Israeli Civil Guard, known for its community-centric role, was assigned a critical task as a solution to this issue.

The assignment came as a result of comprehensive evaluations conducted across different municipalities in Israel. These evaluations aimed to pinpoint a way to control traffic during emergencies without diverting essential emergency services from addressing the principal crisis components. The Civil Guard was seen as a suitable candidate for this role since traffic rerouting requires basic skills that Civil Guard members could be trained in easily, unlike specialized emergency tasks.

This traffic management strategy was put into action based on the evaluation findings. The role of the Civil Guard then expanded to include the efficient directing of traffic during emergency situations to ensure a smoother evacuation process.

Subsequent examinations of this strategy were conducted by measuring common traffic congestion indicators, such as the duration and frequency of traffic jams. The findings showed a significant reduction in traffic congestion during emergencies, demonstrating the effective role of the Civil Guard. This data validated the decision to assign traffic management tasks to the Civil Guard, despite minor criticisms suggesting potential conflicts due to added stress in crisis situations.

Providing Food and Other Supplies

During natural disasters, areas can become inaccessible due to extreme weather conditions such as heavy snowfall or flooding. In these challenging situations, the Israeli Civil Guard plays a crucial role by utilizing their specific equipment and specialized training to access these regions. Evaluations focus on their effectiveness in reaching these areas to provide essential resources, like food and supplies, to the affected populace.

Their community-centric strategy, which revolves around their extensive local knowledge, proves invaluable in these scenarios. However, it's not without criticisms. Some argue that these emergency situations can occasionally put the Civil Guard in conflict with local communities due to the stress of the circumstances.

Despite these concerns, the effectiveness of the Civil Guard in this context is validated through their ability to successfully distribute resources and aid during severe weather events that block roads and impede access. This validation process is largely based on their demonstrated skill in leveraging their resources and knowledge to reach and provide for those in need during such events.

Emergency Response to Natural Disaster

This is an hypothetical case study that is used in the civil guards. In this case, a major earthquake strikes the Northern District of Israel, with its epicenter near the city of Safed. The Civil Guard mobilizes swiftly, given their well-established volunteer base spread across the country, with local volunteers being the first responders in their own neighborhoods. The evaluation process in this case, according to seniors in the Civil guard, is through measuring the Civil Guard's success or failure in evacuation, rescue operations, and providing emergency medical services. One particular area of measurement is their effective collaboration with other security forces like the IDF Home Front Command and emergency services such as Magen David Adom. The validation for the effectiveness of the Civil Guard in this case comes from both internal reviews and external audits by international disaster management agencies.

Terrorism

In a volatile region, the Civil Guard plays a critical role in maintaining peace and security in local communities amidst potential threats. Evaluations focus on the Civil Guard's effectiveness in identifying and responding to potential security threats. Their community-oriented approach provides them with essential local knowledge and establishes trust within the community. Some critics argue, however, that the Civil Guard's role can lead to friction with Palestinian communities. The effectiveness of the Civil Guard in this context is validated through lower crime rates and positive community response in areas where they operate.

Challenges:

Challenges with Traffic Management During Disasters

Decision-making Under Stress

In emergency situations, traffic conditions can quickly escalate, requiring fast and effective decision-making from Civil Guard members. Performing under such stress can be a significant challenge.

Communication and Coordination

With rapidly changing traffic conditions during emergencies, maintaining a high level of coordination and communication among Civil Guard members becomes essential, but also poses a substantial challenge.

Public Compliance

Panic during emergencies can lead to public non-compliance with traffic rules and instructions. This non-cooperation increases the difficulty of the Civil Guard's task.

Challenges with Providing Food and Supplies During Disasters

Access to Affected Areas

One of the main challenges is reaching areas made inaccessible due to severe weather conditions, especially when they're needed to deliver essential supplies.

Supply Maintenance and Delivery

Ensuring an adequate stock of supplies and their efficient delivery under extreme conditions is challenging. This task is risky and requires specialized training.

Community Criticism and Resource Distribution

The Civil Guard may face criticism from local communities during stressful emergency situations. Furthermore, uneven distribution of resources can occur when certain areas are harder to reach than others.

Challenges with Emergency Response to Natural Disasters

Swift Mobilization and Coordination

A key challenge involves the rapid mobilization of the Civil Guard and coordination with other emergency services following a natural disaster, such as an earthquake.

Adaptable Response Plans

Given the unpredictability of natural disasters, adaptable response plans are crucial, although difficult to formulate and implement.

Access and Safety

Damage to infrastructure may hinder access to certain areas, and ensuring the safety of Civil Guard members who are also part of affected communities adds to the challenge.

Challenges in Addressing Terrorism

Identifying and Responding to Threats

Identifying potential security threats in a timely and effective manner poses a major challenge, as does formulating the appropriate response.

Community Trust and Security Balance

Striking a balance between maintaining security and avoiding friction with Palestinian communities is a significant challenge. Building community trust while potentially suspecting community members creates a conflicting situation.

Unpredictability of Threats:

The unpredictability of potential threats makes comprehensive preparation or training for every scenario difficult.

Implementation type:
Community ambassadors
Phase of emergency:
During the crisis
After the crisis
Before the crisis
Solution Provider:
Emergency organisations and services
Organised volunteers
Target user:
Civil society
Record Management:
Created: Sep 15, 2021
Maturity level:
Implemented
Location:
Israel